Good Business Advice.
Feb. 20th, 2007 07:48 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
swestrupI regularly read ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-syndicated.gif)
joelonsoftware despite the fact that I don't think Joel actually knows much about creating software -- at least, not the nitty-gritty details that programmers like to argue about. What he does understand is business and today's column about customer service is a particularly good example of that.
joelonsoftware despite the fact that I don't think Joel actually knows much about creating software -- at least, not the nitty-gritty details that programmers like to argue about. What he does understand is business and today's column about customer service is a particularly good example of that.
